{"id":3110,"date":"2026-09-01T05:14:38","date_gmt":"2026-09-01T05:14:38","guid":{"rendered":"https:\/\/morescreative.com\/Selcouth\/?page_id=3110"},"modified":"2026-09-01T05:19:30","modified_gmt":"2026-09-01T05:19:30","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/morescreative.com\/Selcouth\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3110\" class=\"elementor elementor-3110\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef2aebd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef2aebd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;wdt_bg_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_position&quot;:&quot;center center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-604b48e\" data-id=\"604b48e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87d07e1 elementor-widget elementor-widget-heading\" data-id=\"87d07e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a130210 elementor-widget elementor-widget-heading\" data-id=\"a130210\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Last Updated: <span lang=\"EN-GB\" style=\"font-size:11.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif\">1st July 2026<\/span><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c0a2b3 elementor-widget elementor-widget-heading\" data-id=\"0c0a2b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Overview<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39fc07 elementor-widget elementor-widget-text-editor\" data-id=\"f39fc07\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Selcouth Percussions instruments are individually handcrafted, tuned, and quality-checked before dispatch. Due to the bespoke nature of our products, we maintain a <strong>strict no-return policy<\/strong> on all completed sales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36cbfb8 elementor-widget elementor-widget-heading\" data-id=\"36cbfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. No Returns for Change of Mind<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f22f25 elementor-widget elementor-widget-text-editor\" data-id=\"6f22f25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"margin-top: 0;\">We do not accept returns or offer refunds for reasons including but not limited to:<\/h5>\n<ul>\n<li>Change of mind after purchase<\/li>\n<li>Personal preference regarding sound, tone, or aesthetics<\/li>\n<li>Minor natural variations in wood grain, finish, or tonal character inherent to handcrafted instruments<\/li>\n<li>Buyer&#8217;s remorse or incorrect product selection<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f6752e elementor-widget elementor-widget-heading\" data-id=\"7f6752e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Pre-Purchase Responsibility<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de441dd elementor-widget elementor-widget-text-editor\" data-id=\"de441dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"MsoNormal\" style=\"margin: 12.0pt 0cm 12.0pt 0cm;\"><span lang=\"EN-GB\">We strongly encourage customers to:<\/span><\/h5><ul><li>Carefully review product specifications, dimensions, tuning range, and images before purchasing<\/li><li>Reach out to us with any questions prior to placing an order<\/li><li>Listen to available sound samples\/demos on our website<\/li><\/ul><p>Our team at [email\/phone] is available to assist with any pre-purchase questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-338fec9 elementor-widget elementor-widget-heading\" data-id=\"338fec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Exceptions \u2014 Manufacturing Defects<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3b1b0f elementor-widget elementor-widget-text-editor\" data-id=\"f3b1b0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Returns may be considered <strong>only<\/strong> in cases of verified manufacturing defects (e.g., structural faults not related to transit damage), evaluated strictly on a case-by-case basis. Customers must report such defects within <strong>2 days of delivery<\/strong>, accompanied by:<\/p><ul><li>Clear photographic\/video evidence of the defect<\/li><li>Order ID and proof of purchase<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1b209 elementor-widget elementor-widget-heading\" data-id=\"7e1b209\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Non-Returnable Situations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2353ed8 elementor-widget elementor-widget-text-editor\" data-id=\"2353ed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"margin-top: 0;\">The following are explicitly not covered under any return claim:<\/h5><ul><li>Products damaged due to misuse, negligence, or improper storage after delivery<\/li><li>Products where the unboxing video is missing, edited, or discontinuous (see Replacement Policy)<\/li><li>Requests made after the applicable claim window has passed<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a3b0b elementor-widget elementor-widget-heading\" data-id=\"61a3b0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Final Decision<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-017f9d6 elementor-widget elementor-widget-text-editor\" data-id=\"017f9d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All return requests are subject to internal review, and Selcouth Percussion holds the right to accept or reject a claim based on the evidence provided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4100895 elementor-widget elementor-widget-heading\" data-id=\"4100895\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Contact for Returns<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a3160a elementor-widget elementor-widget-text-editor\" data-id=\"0a3160a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For return-related queries,email us at <a href=\"mailto:Selcouthpercussion@gmail.com\" target=\"_blank\" rel=\"nofollow noopener\">Selcouthpercussion@gmail.com<\/a> or call <a href=\"tel:+918007894122\" target=\"_blank\" rel=\"nofollow noopener\">+918007894122<\/a> with your order number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy Last Updated: 1st July 2026 1. Overview Selcouth Percussions instruments are individually handcrafted, tuned, and quality-checked before dispatch. Due to the bespoke nature of our products, we maintain a strict no-return policy on all completed sales. 2. No Returns for Change of Mind We do not accept returns or offer refunds for reasons [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/pages\/3110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/comments?post=3110"}],"version-history":[{"count":6,"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/pages\/3110\/revisions"}],"predecessor-version":[{"id":3116,"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/pages\/3110\/revisions\/3116"}],"wp:attachment":[{"href":"https:\/\/morescreative.com\/Selcouth\/wp-json\/wp\/v2\/media?parent=3110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}