Privacy Policy
Last Updated: 1st July 2026
Selcouth Percussion (“we,” “us,” “our”) is committed to protecting the privacy of our customers and website visitors (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order history and preferences
Payment Information:
- Payment transactions are processed securely through Razorpay. We do not collect, store, or have access to your complete card, UPI, or banking details.
Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, time spent on site, referring website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information collected for purposes including:
- Processing and fulfilling your orders
- Communicating order status, shipping updates, and delivery information
- Responding to customer service inquiries
- Improving our website, products, and customer experience
- Sending promotional communications (only with your consent, and you may opt out anytime)
- Preventing fraudulent transactions and ensuring website security
- Complying with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment processors (Razorpay) to complete transactions
- Shipping/courier partners to deliver your order
- Legal authorities if required by law or to protect our legal rights
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal/operational requirements)
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
8. Children's Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
